Responsible Gambling
Gambling should always be an enjoyable form of entertainment. If it ever stops being fun, or starts causing stress, financial difficulty, or relationship problems — it is time to take action. This page outlines tools, guidance, and support resources available to Australian players.
Know the Signs of Problem Gambling
Problem gambling can develop gradually. Warning signs include:
- Spending more time or money on gambling than you intended
- Borrowing money or selling possessions to fund gambling
- Hiding gambling activity from family or friends
- Feeling anxious, restless, or irritable when not gambling
- Chasing losses — gambling more to win back what you have lost
- Neglecting work, family, or other responsibilities due to gambling
Set Limits and Stay in Control
Most reputable online casinos, including Heapsowins, offer responsible gambling tools:
- Deposit limits — Cap how much you can deposit per day, week, or month.
- Session time limits — Set a timer to alert you when you have played for too long.
- Self-exclusion — Request a temporary or permanent ban from the platform.
- Reality checks — Pop-up reminders of how long you have been playing.
Contact Heapsowins support directly to activate any of these tools.
Australian Support Organisations
- Gambling Help Online: gamblinghelponline.org.au — Free, confidential support 24/7.
- National Gambling Helpline: Call 1800 858 858 (free call, 24 hours).
- Gambling Help NSW: gamblinghelp.nsw.gov.au
- BeGambleAware: begambleaware.org — International resource for problem gambling support.
- Gambling Therapy: gamblingtherapy.org — Free global online support.
- GamCare: gamcare.org.uk — Confidential advice and support.
Important Reminders
- Only gamble with money you can afford to lose.
- Never chase losses.
- Gambling is not a source of income — it is entertainment.
- You must be 18 or older to gamble online in Australia.
- Take regular breaks and set a time limit before you start.
If you or someone you know is struggling with gambling, please reach out for help immediately. Support is available, confidential, and free.